our process

Ad Hoc Work orders

A one-time, specific service request

  • Dispatcher fields the service request – via phone, email, or website – and “triages” the call to determine the nature of the request and assigns the work request to the appropriate Gittleman Service Division.
  • Dispatcher schedules next available opening and lets requesting party know availability and confirms date and the window of time when the work will commence.
  • Schedule windows are 8-12 or 12 to 4pm.
  • An email notification goes out to customer listed as the service account letting them know the tech is on his/her way.
  • After work is completed, an email notification goes out to customer describing the work performed.
  • If follow up is required, the Gittleman technician or dispatch will schedule a return visit with customer.
  • If work is complete, the work order closed and sent to accounting to generate an invoice.
  • Work order is billed and a copy of the paid invoice is emailed to the customer.

Project Work

Larger service request that typically requires more than one day to complete

  • When a repair scope is known and defined, we generally provide free estimates for repairs exceeding $1,500
  • When an issue needs to be investigated for cause before a repair can be determined, the investigation is billable


Project Estimates

Do you need a budgetary number or ballpark cost to see if a board wants to proceed? We can generally provide these from our experience of performing or managing similar projects

Project Bid Specs

If a project is a go and you need multiple bids, you MUST have a written bid spec to get comparable bids. GCM can sometimes help write bid specs for a fee, otherwise engineers such as:

  • Encompass Engineering – Structural, Building and smaller mechanical, engineering, specs, review and oversight
  • HVG – Security Integrations Projects, specs, review and oversight
  • Questions and Solutions – Mechanical and plumbing, investigation, engineering, specs, review and oversight and commissioning
Project Estimates

Engineering companies will provide this service or GCM can often assist with evaluating proposals.


Culture &

Licenses &


Currently Seeking:

Plumbers, Electricians, Low Voltage Technicians, HVAC Technicians, Carpenters, Light Maintenance/Handyman, Drain Cleaners.

Earn Up to $41/Hr